Privacy
Last updated: 2026-10-20
What we store
- Contact form: your name, email and message, and (if you fill them in) organization, phone number and the strategy you ask about. Plus the time you sent it.
- Account (only if the team created one for you): email, display name, organization, access tier, a hashed password (never the password itself), the time of your last login, your watchlist and the screens you saved.
We keep this to answer your request and to run your account. We do not use it for advertising, and we do not sell it or share it with anyone for marketing.
Who sees it
Only the administrator accounts of the VietHedge Terminal team. Each new contact is also sent to a private Telegram chat of the team, which those same administrators control. The notice holds your name, organization, email, phone number, topic and the first 1000 characters of the message, so Telegram holds that notice too.
How long we keep it
Until you ask us to delete it. We do not delete on a schedule.
Cookies and tracking
No tracking cookies and no analytics or advertising tools. The only cookie we set is the sign-in session cookie sharpa_session, present only when you sign in and needed to keep you signed in. The language is part of the page address (/en for English), not a cookie. The light/dark choice lives in your browser's storage and is never sent to us.
IP addresses
Our application keeps no IP log and stores no IP address in its database. It holds your IP address briefly in memory to limit form submissions and sign-in attempts, and that memory is cleared when the service restarts. The site reaches the Internet through a Cloudflare Tunnel. Cloudflare, as the tunnel provider, may log your IP address under its own policy, which is outside our control.
Asking for access or deletion
Send a request through the Contact form on the site, with the email you used and what you want: see, correct or delete. An administrator deletes your contact data from the database. For an account, an administrator locks or deletes it on request.